That’s why we strive to provide the very best in online casino gaming. At Betsafe, you’ll find all your casino favourites like slots. You can also access the national self-exclusion tool Spelpaus supported by the Swedish Gambling Authority. This tool is an easy way to self-exclude yourself from all licensed gambling websites in Sweden. It is the sole responsibility of the costumer to manage their own self-exclusion or opting-out from gambling activities on the Betsafe.com online gambling website. Betsafe is committed to prevent customers who have chosen to opt-out from opening new accounts and will do everything in its power to prevent a secondary account being opened by the. We can offer you a variety of cool off options, ranging from 24-hour Time Outs to indefinite Self Exclusion. If you feel that you need a longer period or a permanent exclusion – please contact our Customer Service. If you are considering self-exclusion, you may wish to go to our Self Exclusion page. Our Customer Service can provide assistance and guidance at any time – e-mail: support-se@betsafe.com, visit our Live Chat or request a call back. Need to cool off? Sometimes the heat of the moment can get the best of us. We can offer you a variety of cool off options, ranging from 24-hour Time Outs to indefinite Self Exclusion. BetSafe recommends a minimum period of 6 months self exclusion. During that time the person should take active steps to overcome their gambling problem, particularly to seek gambling counselling. Once the person feels they can manage to control their gambling, they can apply to end the self exclusion.

The BetSafe Responsible Gambling Program was developed in 1998 by the late Paul Symond. BetSafe is considered the leading program of its kind in the world and now has a membership of over 70 gaming venues in NSW and the ACT. BetSafe is a detailed, comprehensive, integrated and independently evaluated program that has been proven effective for more than 21 years. more information

Help for Problem Gamblers

BetSafe has compiled a comprehensive online resource to assist problem gamblers, and their family members, who are wanting more information on the assistance available to them. more information

BetSafe Online Self-Exclusion

BetSafe provides a facility that enables problem gamblers to exclude from clubs and hotels in NSW without having to attend a face-to-face meeting. more information

How to Stop Gambling

Betsafe Self Exclusion Rules

'How To Stop Gambling', the definitive self-help guide for problem gamblers by BetSafe founder Paul Symond, is available for purchase. more information

Betsafe Self Exclusion Meaning

BetSafe Responsible Gambling Program

Are you interested in signing your club up to the world's 'best practice' responsible gambling program? more information

AML/CTF Programs

BetSafe is able to assist your gaming venue to become fully compliant with the Anti Money-Laundering & Counter-Terrorism (AML/CTF) Act. more information

Counselling & Self-Exclusion for Hotels

Does your hotel need an accredited self-exclusion provider or problem gambling counselling service? Interested in joining the Paul Symond Consultancy Hotel Program? more information

Consultancy Services

Betsafe Self Exclusion Forms

BetSafe is able to provide consultancy services on responsible gambling issues to gaming industry providers. more information

Customers can choose to freeze their account for a period of 24 or 72 hours, 1 week, 1, 3 or 6 months. This allows customers to protect themselves from compulsive gambling. Once this option has been set it cannot be undone until the lock-out period expires.

To self-exclude from any gambling activities at Betsafe.com please login to your account and access “Profile” from within the “My Account” section. If you need any assistance please contact Betsafe customer support at [email protected]. You will receive a reply within the 48 hour period.

Please note that the Betsafe costumer support service is not responsible and cannot freeze your account. It is the sole responsibility of the costumer to manage their own self-exclusion or opting-out from gambling activities on the Betsafe.com online gambling website.

Betsafe is committed to prevent customers who have chosen to opt-out from opening new accounts and will do everything in its power to prevent a secondary account being opened by the same customer.